Monar is a true family story: founded by the parents, passed on to brother and sister, and now joined by their daughter and her partner. In addition to their five successful businesses, Tom & Els also offer several private labels, available in their own outlets as well as in other multibrand stores: Sofie’s Choice, Slaye, O’Saturo, Monar, and Fiamme. For the production of these collections, Els is responsible for the designs, while Tom oversees the operational side.

Why do we choose Wasp?

• GemShop is very user-friendly

• A fully integrated POS system (customer cards, stock management, statistics, sales history, …)

• It’s a stable and fast platform

• Very easy to onboard a new colleague

Team Monar

We chose Wasp in 2005 because it’s extremely easy to use. We always have up-to-date insight into our stock, profitability, customer database, emails, and more.

Being able to track profitability by brand, season, and type is very important to us. Checking the resale performance gives us a clear and accurate analysis. When preparing for a new season, it’s very easy to check stock with photos: how many items are left in size 27, type sandal or sneaker, which color...

The POS system is super handy: customer database, email, sales history, stock... When a customer has a complaint, we can immediately find on their customer profile when the item was purchased – allowing us to act quickly. Discounts from previous purchases are automatically applied, so the customer doesn’t have to keep track of anything themselves.

The software is regularly updated to meet our needs: printing labels per size, adding a new payment method, connecting to our webshop – everything works perfectly, including stock management.

The service is top-notch: they log in, solve the issue – it couldn’t be easier!

Marc – MALUMA